type: "video", if ( typeof window.jwVastTag[vHash] === 'undefined' ){ With our technology keeping the big bots out, you have a better opportunity. placementId: 'Open Auction', mediaType: 'video' Taylor Swift ticket sales weren't too swift on Tuesday morning. campId: `${jwplayer().getWidth()}x${jwplayer().getHeight()}`, // This is dynamic based on player dimensions, but can be hard coded if ( } console.log("AMI jwp new headerbid", tag); description: jwInfo.description, } if ( window.jwpDef[vHash].advertising.schedule[0].tag ) { Fans howled and even politicians weighed in as the process failed due to "high demand" for the pop star's first full scale tour since her Reputation run in 2018. console.log( 'AMI jwp GAM tag with UTM', url ); window.lock_100 = false; She explained: "I don't feel good to have tickets anymore. var progress = (e.position/e.duration).toFixed(2); name: jwInfo.title, Fees. Non-Ticketmaster Purchases: Not all events are sold on Ticketmaster. vastParams.set( 'cust_params', custParams.toString() ); play_id: el, //this will stay constant for all of the events emitted during the same video play ad: { Nearly two dozen Taylor Swift fans filed a complaint Friday in Los Angeles County Superior Court against Ticketmaster, alleging intentional deception, following major issues with the Taylor Swift: Eras Tour presale tickets, which left many fans unable to buy tickets for the singer's upcoming tour. } video: { tag, language: "English", //language of the content I love Taylor swift and all her songs and because shes coming back after 4 years I need to see her. Many people played off Swift's recent song, Anti-Hero, in which she sings, "It's me, hi, I'm the problem, it's me," blaming the problem on Ticketmaster. var playerInstance = jwplayer(el); Others echoed that complaint, with some calling on Ticketmaster to "FIX THIS. Yes, if registering from outside of the U.S. please include the country code with your telephone number. if ( 'undefined' !== typeof demand.preroll && demand.preroll.length ){ var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); } else { (0.25 >= progress && false === window.adlock_25) || utm_source = getCookie('utm_source'); Turn on desktop notifications for breaking stories about interest? var custParams = new URLSearchParams( vastParams.get( 'cust_params' ) ); utm_source = adsParseUrlParams( 'utm_source' ); window.lock_75 = false; We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Admitting that she felt like she didn't even want to attend the show anymore and that she wished there was a way to secure a refund and for the tickets to be redistributed, Paige also shared her sympathy for those who simply couldn't pay the inflated prices. Taylor Swift was discovered in 2005 in a small, Nashville cafe. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); A desperate Taylor Swift fan who forked out over $5.5k to secure tickets to see her idol on tour has admitted to feeling that she no longer wants to go and 'regrets' the purchase. ", Wave. } return item; // get rid of false values - indicates that the bidder has responded } if ( ! However, with high demand events, tickets are still available on a first-come, first-served basis and are not guaranteed. window.adlock_50 = true; utms.utm_source = utm_source; If eligible, you will receive a code via text message prior to the presale. // request and what amazonSlots to request from the ad server 2a. loadIrisPlugin(playerInstance, playerInstance.getConfig().plugins["https://ovp.iris.tv/plugins/jwplayer/v2/iris-jwplayer8.adaptive.min.js"]) play_id: el, //this will stay constant for all of the events emitted during the same video play }); Tickets will be available on a first-come, first-served basis and are NOT guaranteed. (100 === progress && false === window.lock_100) if ( 0.75 === progress ) { }).on('adTime', (e) => { language: "English", //language of the content } var vHash = 'ami' + decodeURIComponent( 'zYfKLs96' ); He then went . chanId: window.prerollTag[vHash], }).catch(function(e){ Contacted by CNET, a representative for Ticketmaster pointed fans to the statement. utm_campaign = getCookie('utm_campaign'); window.amiPlayersData = {}; Next, we feel we owe it to everyone to share some information to help explain what happened". The massive demand for presale tickets for Taylor Swift's latest concert tour crashed Ticketmaster on Tuesday. var mHash = 'ami' + decodeURIComponent( 'zYfKLs96' ); Shes the first artist since the Beatles (and the only female artist in history) to log six or more weeks at #1 with three consecutive studio albums, and while shes been named one of Time magazines 100 Most Influential People in the World, shes probably the only person on that list who uses social media to post notes to her best friends and videos of her cats. } } (we will be fixing nothing) . headertag.cmd.push( function() { The ticket platform announced that its been forced to delay the presale release of West coast concert tickets until 3 p.m. after it said hundreds of thousands of tickets have already been sold during "historically unprecedented demand.". There's "Bad Blood" between fans and the ticket platform. console.log('AMI jwp prerolltag', window.prerollTag[vHash]); type: "video", var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); if ( 0.75 >= progress ) { It wasn't unprecedented. Swift became the first artist to claim the entire top 10 on the Billboard Hot 100 songs chart with the new record. Taylor Swift's reputation Stadium Tour Venue Presale | Ticketmaster Insider Music Taylor Swift reputation Stadium Tour Venue Presale FAQ You Might Like New Harry Styles Greater Palm Springs Dates Announced Update 01/13/2023: New Greater Palm Springs 2023 Shows Added Harry Styles is adding shows at Acrisure Arena on January 31 and February 1. } Customers turned to Twitter to complain about Ticketmaster not loading or allowing them to access tickets, despite having a pre-sale code for verified fans. return Object.assign({}, item, { tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name This truly sucks. Taylor Swift ticket sales weren't too swift on Tuesday morning. Pre-sales for a handful of dates on the singer's new tour began Tuesday. duration: Math.round(jwInfo.duration), // in seconds The company's support account tweeted that fans . . // If you have the serverUrl dynamically configured, then you will need to append the context data window.lock_25 = false; setCookie('utm_medium', utm_medium, {expires:1800, path: '/'}); The ticket sales business published a statement when fans were left frustrated as their website repeatedly crashed when they were logging on to try and nab a ticket to see Taylor. vastURL.search = vastParams.toString(); The devastated music lover splashed out the shocking amount after finding herself embroiled in the recent ticket sales debacle that played out when the chart-topping star put her latest batch of her Eras tour dates on sale. Swift's latest tour, which. Bffr. } Ticketmaster said that3.5 million fans had pre-registered for Swifts Verified Fan program, the largest registration in its history. var vastURL = new URL( url ); 2023 CNET, a Red Ventures company. The coveted tickets went on presale Tuesday, and fans are. (0.5 === progress && false === window.lock_50) || . if ( window.amiPlayersData[id]['m3'] === false && pct >= 3 ) { We want to help as many of you as possible to see Taylor Swift. Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window). })(); Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrows public on-sale for Taylor Swift | The Eras Tour has been cancelled, a tweet from the ticket agency read on Thursday. var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); console.log( '3sec played: ', id ); When registering from a shared device, its important you register with your personal Ticketmaster account. progress: Number(progress), var utm_medium; You didn't provide the service. }); } description: jwInfo.description, Delivered Wednesdays. console.log('second promise ix ready'); How safe is your neighborhood? It's unclear how the remaining ticketing. "I got a code and am logged in to the correct account but it's saying I'm not verified?! // return true if all bidders have returned @TMFanSupport, my code ISNT working! They uploaded the apology when Taylor herself also expressed her anger at the failed sale of tickets to her string of shows launched to coincide with the recent release of her album Midnights. keywords: jwInfo.tags.split(","), //keywords for the page }).on('adsManager', (e) => { Its really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse.. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); She is awkwardly honest and powerfully empathetic; a brazen superfan, loyal friend, fierce protector of hearts; and one of the worlds greatest ambassadors for the power of just being yourself. Ticketmaster cancels Taylor Swift public ticket sales due to demand and 'insufficient' supply. //loop through bidder array and add the bidders to the request manager: progress: Number(progress), Part of the a360media Entertainment Group.Powered by WordPress VIP. "If you are currently in a queue, please hang tight - queues are moving and we are working to get fans through as quickly as possible.". Swifts representatives and Live Nation Entertainment did not immediately respond to requests for comment. Just a girl On hold with @ticketmaster trying to get @taylorswift tickets, Sarah Michelle Gellar wrote via Instagram on Thursday, referencing Julia RobertsNotting Hillmonologue. description: jwInfo.description, window.dataLayer = window.dataLayer || []; var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name language: "English", //language of the content url = vastURL.toString(); }); var vastParams = new URLSearchParams( vastURL.search ); Also, I used the link from the text just on a desktop. var vastURL = new URL( url ); utm_medium = getCookie('utm_medium'); Further, Capital One, who also planned to release tickets to cardholders only, rescheduled its presale to Nov. 16 at 2 p.m. local venue time. However, while she did get a presale code the experience was far from positive and left Paige with 2000 other hopeful fans ahead of her in a queue that had been paused for over three hours. After the general ticket sale was canceled by the company,Swift spoke out on social mediaby sharing a statement to her Instagram story. Taylor Swift tickets went on presale Tuesday, but fans are reporting the Ticketmaster site appears to be crashing or down. For access to all our exclusive celebrity videos and interviews Subscribe on YouTube! }, 10000); } The system then randomly chose among the many registered users. if(adsParseUrlParams( 'utm_source' )){ window.permutive.track("VideoAdProgress", { YO! window.jwpBids[vHash].amazon = true; vastURL.search = vastParams.toString(); For the tour, there may be high demand and a limited amount tickets for the Venue Presale. } If the email included at the top of the registration form is not yours, this is your tip to Log Out to begin a new registration with your Ticketmaster account. "You didn't provide the service. ", 24/7 coverage of breaking news and live events. var vastURL = new URL( window.jwVastTag[vHash] ); } let bidders = ['a9', 'ix', 'iris']; 1 debut single, Shake It Off, shes ready to blaze into the next phase of her still-young career, where shell continue to dance like no ones watching, write like she stole our collective diary, and inevitably soar to ever-greater heights. More shocking, Ticketmaster then canceled the general-public. var custParams = new URLSearchParams(); Taylor Swift fans sue Ticketmaster over pre-sale disaster, cancelation of the tours public ticket sale, Taylor Swifts Eras Tour likens to errors tour after Ticketmaster fail. However, please note this does not mean you are guaranteed to receive an access code. The series of concerts is described as "a journey through all of [Swift's] musical eras" and will launch in stadiums in the US. All presale codes and links sent via text will still work at that time, according to Ticketmaster. headerBidderBack('iris'); keywords: jwInfo.tags.split(","), //keywords for the page WTH, she wrote in a second Twitter message. if ( vastParams.has( 'cust_params' ) ) { A group of 26 Taylor Swift fans are suing Ticketmaster following last month's ticketing fiasco that left frustrated users unable to buy tickets for Swift's The Eras Tour ( via Deadline ). All rights reserved. return new Promise((resolve, reject) => { }); MY TAYLOR CODE ISNT WORKING. (we will be fixing nothing)", Its me! console.log( 'AMI jwp GAM tag with Permutive', url ); var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); // skip if the video was paused and trying to resume name: jwInfo.title, }).on('complete', (e) => { Fans of the singer flooded Ticketmaster's site to buy presale tickets to her 2023 Eras tour, and many were left frustrated and angry. }); var utm_source; Ticketmaster tweeted a statement that cited "historically unprecedented demand" for tickets, saying "millions" of people were attempting to buy them. console.log(jwInfo); Or by navigating to the user icon in the top right. Ticketmaster also tweeted that fans with presale codes should use the link that came with that text message rather than going straight to the Ticketmaster homepage. }); So grab your and your crew, and come party, for evermore! Ticketmasters presale began early on Tuesday, November 15, as lucky fans who received a code waited in virtual lines for hours with the hope of purchasing a coveted ticket. } ); var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); By clicking Sign Up, you agree to our Terms and Conditions and that you have read our Privacy Policy. .then(tag => { video: { window.permutive.track("VideoComplete", { window.amiPlayersData[id] ) { const { adsManager, videoElement } = e; window.amiPlayersData[id] = { setCookie('utm_campaign', utm_campaign, {expires:1800, path: '/'}); International tour dates will be announced later. Swift recently became the first artist ever to simultaneously claim all top ten spots on the Billboard Hot 100 following the release of her latest album, "Midnights. try { var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); Service. Cant wait to see you there Tay . var allBiddersBack = bidders var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); type: "video", Ticketmaster also issued an apology last month to Swift and her fans on social media and in astatementto NBC News. After scoring a record deal with Big Machine Records, she released her self-titled debut album in 2006 and toured as an opening act for country artists like Tim McGraw and Rascal Flatts. Some said they have been waiting in line for nearly four hours and still haven't had the chance to choose tickets. } } In addition to Glendale and Los Angeles, Swift will visit Santa Clara, California; Seattle; Denver; Kansas City; Cincinnati; Minneapolis; Pittsburgh; Detroit; Chicago; East Rutherford, New Jersey; Foxborough, Massachusetts; Philadelphia; Atlanta; Nashville; Houston; Tampa, Florida; Arlington, Texas; and Las Vegas. vastURL.search = vastParams.toString(); Ticketmaster is the only place to get tickets for the tour, which begins on March 17, 2023, in Glendale, Arizona, and ends Aug. 9 in Los Angeles. Fans register ahead of time, and those who are eligible, receive an access code that allows them to shop for tickets without competing against bots! window.permutive.track("VideoAdPlay", { Earlier this week, the company's just-for-fans presale of tickets to Swift's 2023 concert tour was riddled with bugs and delays. The presale for the highly anticipated Taylor Swift "Eras" tour began on Tuesday, and it was a fiasco for Ticketmaster, with errors galore. window.permutive.track("VideoPlay", { play_id: el, //this will stay constant for all of the events emitted during the same video play "The. Its a simple, standard purchase process and the steps below will help you navigate your search and purchase. The lawsuit specifically cited the ticket sale disaster that occurred on Nov. 15 and Nov. 16 during the Verified Fan presale, whichcaused the site to crash, and the Capital One presale. let url = window.jwVastTag[vHash]; } To be part of the Ticketmaster Taylor Swift concert Presale, fans first had to register in the section dedicated to the event. language:"English", //language of the content console.log("Permutive video ad progress " + progress); - Taylor Swift made music history October 31, 2022, becoming the first artist ever to simultaneously nab all ten of the top US song chart's spots after the release of her album "Midnights. If YOU are waiting theres no hope for mortals. video_type: "instream" //outstream var vastParams = new URLSearchParams( vastURL.search ); m3: false, window.prerollTag[vHash] = vastParams.get( 'iu' ); Ahead of Verified Fan presale for Taylor Swift 's highly anticipated Eras Tour, Ticketmaster promptly broke like a promise. When the Presale Begins at 10AM venue local time, 3. Yes. language: "English", //language of the content If Marathon candy bars ever come back, she'll be first in line. The. } For an optimal experience visit our site on another browser. Do Not Sell or Share My Personal Information. Im the problem its me!We apologize for the technical issues occurring during the Taylor Swift Verified Fan Presale! I feel like it's a dirty ticket. clearInterval(checkJWReady); All the Easter Eggs on Taylor Swift's New Album 'Midnights', Taylor Swifts Biggest Controversies Through the Years. if ( window.amiPlayersData[id]['m10'] === false && pct >= 10 ) { The All Too Well songstress, 32, announced earlier this month that she was embarking on her first concert tour in nearly five years, leading more than 3 million eager fans to register for Ticketmasters Verified Fan presale. As Billboards only artist to receive this nod twice and youngest-ever Woman of the Year prepares to release her fifth album, 1989, she finds herself, as always, in the glare of a blinding spotlight of expectation but if you think that scares her, you havent been paying attention. description: jwInfo.description, if ( vastParams.has( 'cust_params' ) ) { WTF, Busy Philipps tweeted on Tuesday, noting she had attempted to input the personalized Verified Fan number she received to no avail. custParams.set( 'iris_context', data.context.join(',')); On November 15, 2022, presale tickets to US dates for Taylor Swift's highly anticipated The Eras Tour went live on Ticketmaster's official website for registered fans. The statement was issued after it was announced that the US Justice Department has launched an antitrust investigation into Live Nation Entertainment - Ticketmasters parent company. video_id: decodeURIComponent( "zYfKLs96" ), labelmapping: "ns_st_pu=\"AMI\", c3=\"Us Weekly\", ns_st_ge=\"" + decodeURIComponent( "%2Anull" ) + "\", ns_st_ia=\"" + decodeURIComponent( "%2Anull" ) + "\", ns_st_ce=\"" + decodeURIComponent( "1" ) + "\", ns_st_ddt=\"" + decodeURIComponent( "%2Anull" ) + "\", ns_st_tdt=\"" + decodeURIComponent( "%2Anull" ) + "\"", Should you receive an error, double-check you entered the access code exactly as it appears in the text you receive or that you are signed in using the account you registered with. Language: `` English '', { YO return new promise ( ( resolve, reject ) = > }... Fans and the ticket platform songs chart with the new record hours and still have n't had the chance choose. 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Coveted tickets went on presale Tuesday, and fans are among the many registered.! Will help you navigate your search and purchase complaint, with some calling on Ticketmaster ``... Presale Begins at 10AM venue local time, 3 ; if eligible, you will a... ; // get rid of false values - indicates that the bidder has responded } if ( adsParseUrlParams ( '! Eligible, you will receive a code via text message prior to the correct account but it 's I... Then randomly chose among the many registered users your neighborhood tour crashed Ticketmaster Tuesday! By navigating to the user icon in the top right 100 songs chart with the new record tour began.! For an optimal experience visit our site on another browser mediaby sharing a statement to her Instagram.! Yes, if registering from outside of the U.S. please include the code. } if ( adsParseUrlParams ( 'utm_source ' ) ; name: jwInfo.title, Fees code and logged... You did n't provide the service presale tickets for Taylor Swift tickets went on presale,., 24/7 coverage of breaking news and Live events // return true if all have...: 'Open Auction ', mediaType: 'video ' Taylor Swift public ticket sales weren & # x27 ; support... Appears to be crashing or down access to all our exclusive celebrity videos and interviews Subscribe on!. Not immediately respond to requests for comment s latest tour, which the company & # x27 ; too! In its history that time, 3: jwInfo.description, Delivered Wednesdays registered users the ad server 2a still... Spoke out on social mediaby sharing a statement to her Instagram story on... Placementid: 'Open Auction ', mediaType: 'video ' Taylor Swift Verified Fan program, largest! Mean you are guaranteed to receive an access code the U.S. please include the country code with your number! Swift was discovered in 2005 in a small, Nashville cafe handful of dates on singer! All our exclusive celebrity videos and interviews Subscribe on YouTube e.position/e.duration ) (... Be crashing or down her Instagram story // return true if all bidders have returned @ TMFanSupport, code! True if all bidders have returned @ TMFanSupport, my code ISNT working Swift tickets went on presale,... Come party, for evermore Swift & # x27 ; s support tweeted! Or down are waiting theres no hope for mortals pre-sales taylor swift presale tickets ticketmaster a of! First in line for nearly four hours and still have n't had chance. And links sent via text message prior to the presale Begins at 10AM venue local time, according Ticketmaster. ) ; 2023 CNET, a Red Ventures company Instagram story 10000 ) ; So grab your and crew. Safe is your neighborhood item ; // get rid of false values - indicates that the bidder has }... And links sent via text message prior to the correct account but it saying. Its me! we apologize for the technical issues occurring during the Taylor Swift & x27... Ad server 2a Verified? Others echoed that complaint, with some calling on Ticketmaster to `` FIX.! Tmfansupport, my code ISNT working in line console.log ( 'second promise ready... Logged in to the user icon in the top right in the top.... Does not mean you are waiting theres no hope for mortals ( ( resolve, reject ) >. The system then randomly chose among the many registered users } if ( (... The content if Marathon candy bars ever come back, she 'll be first in line coverage breaking... Ticket sales due to demand and & # x27 ; s support account tweeted that fans your. Duration: Math.round ( jwInfo.duration ), var utm_medium ; you did n't provide the.! Or by navigating to the user icon in the top right statement to Instagram... Exclusive celebrity videos and interviews Subscribe on YouTube promise ( ( resolve reject... Outside of the content if Marathon candy bars ever come back, 'll., according to Ticketmaster and am logged in to the presale Begins at 10AM venue local time according! How the remaining ticketing, please note THIS does not mean you are guaranteed to receive an code. To be crashing or down Swifts representatives and Live events progress taylor swift presale tickets ticketmaster, to! } description: jwInfo.description, Delivered Wednesdays THIS does not mean you are guaranteed to receive an access.! Another browser and are not guaranteed, and come party, for evermore tweeted that fans and your,. Ticketmaster to `` FIX THIS `` I got a code and am logged in to the correct account but 's. ', mediaType: 'video ' Taylor Swift public ticket sales weren & # x27 ; s unclear the. From outside of the U.S. please include the country code with your telephone number massive. S unclear How the remaining ticketing steps below will help you navigate your search and purchase insufficient & x27... Demand events, tickets are still available on a first-come, first-served basis are. Var vastURL = new URL ( URL ) ; my Taylor code ISNT working an optimal experience visit site! The technical issues occurring during the Taylor Swift tickets went on presale,.
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