aafes customer service hours

AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. They are keys to the success of the Exchange and our headquarters. In addition to low prices, our Military Star card offers a low interest rate and is now recognized by all services at military Exchanges. VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. Your shopping at the Exchange facilities benefit the military community through contributions and a dividend that support MWR programs of the Marine Corps, Army, Air Force, and Navy. Military Exercises & Contingencies. Sun: 1000-1700, 509-244-2832 When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. (If the item is not available online, customers can Contact Us to determine if an authorized substitute may be available at a savings equal to the advertised savings.) Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. If you have left Italy, please mail your coupons to the address below. Check the "aafes employee self service login page" Portal here to get the information that you are looking for and Just click on the result pages. PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. Lewis Main Shopping Center Bldg 5280 Slim Chickens (253) 964-4430 Get exclusive email-only offers and advance notice about sales & events. . Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. HR Office 813-840-0601. Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Consequently, the SSN will continue to be required for certain financial transactions at military exchanges until the military services and DoD develops alternate methods of identifying service members and their families. Our Exchange facilities are located off exits 119 - 125 from I-5. Product Recalls & Alerts. The Exchange relies on the DoDefense to fill most of our transportation needs, which includes shipping us the coinage we need to keep our facilities running. General Manager. Some 24 percent are military family members and 2 percent are active-duty military that work during off-duty hours. In 2006, the Exchange Catalog and Exchange Online store offered customers more than 25,000 items via the online site, thousands of items from vendor partners and hundreds of thousands of items from ExchangeOnlineMall.com partners. Contact Us. Please allow us to explain our overseas gas pricing policy. Our policy is to set prices based on the U.S. Department of Energy's (DoE) weekly average for each grade of gasoline in the continental U.S. plus the unique incremental costs which the Exchange incurs in each overseas market. Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - The Exchange is centrally located throughout Okinawa Japan with operations on Camp Gonsalves, Camp Schwab, Camp Hansen, Camp Courtney, Camp McTureous, White Beach, Camp Shields, Torii Station, Kadena AB, Camp Lester, Camp Foster, Camp Butler, MCAS Futenma, Camp Kinser, and Naha Port. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. The Exchange mission is to provide the best possible customer service levels while delivering goods and services at the best possible prices, and generating earnings for local MWR programs. See details and enter for your chance to win! AAFES Taco Bell TAKEAWAY ONLY . At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. Sun 100-1700 . Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturers warranty provides customer protection. Rank: Intentionally sacrificing earnings is not a business philosophy to which the Exchange can subscribe. Active Our goal is to have all advertised sale merchandise available at the time of the sales event. 4,173,366 reviews on ConsumerAffairs are verified. The Exchange is under a mandate from Congress to verify the identities of authorized customers before they may shop Online. 104). The General Manager (GM) may permit certain private organization fundraisers in public areas of an Exchange facility, such as a lobby or the front of the building. We at Fairchild Air Force Base are thrilled to welcome you to any of our facilities. Okinawa, 1-512-672-7560 javascript must be enabled for the correct page display. Exchange Post. Building 950 Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) See details and enter for your chance to win! The Military Star card is accepted at all Exchange activities. Bldg 926 Mon-Sat 1000-1900 . If a customer buys an item from us and finds it currently advertised for less (whether at an Exchange, Navy, or Marine Corps exchange or a local retailer), we'll refund the difference when presented a receipt within 14 days of purchase. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Unknown The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. Fort Hood Returns & Exchanges. We are truly Family Serving Family at the Exchange. Mon-Sat 0800-1800 Sun 1000-1800 Gas Pumps Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 Mon-Sat 0800-1700 Sun Closed Car Rental Bldg. An even exchange or refund can be made within 90 days, except as follows. See details and enter for your chance to win! Bldg 2465 If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. Bldg 4250 Clear Creek Blvd please contact store associates or go to the Exchange's Customer Service website to provide your concern or feedback. For items identified as "special buy" and "limited quantity," we will substitute a comparable item of choice in the same category at an equal or greater savings. See details and enter for your chance to win! Please be sure you bring two forms of current government photo ID, and if you are a family member we will also need a copy of your sponsors orders. The Exchange Dallas, TX 75266-0202 Associates In these facilities, the Exchange employs more than 40,662 worldwide. This is a break-even policy we believe is fair and equitable. Charlyne CJ Morganfield or those that use passive collection jars at cash registers or other customer service . QA Links. We at Joint Base Lewis-McChord Exchange are thrilled to welcome you to any of our facilities. Every cent we earn goes back to our customers in one form or another. 2023 The EXCHANGE. Box 660202, Dallas, TX 75266-0202. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction please feel free to contact me. Management was pretty good and understanding. Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. We must also avoid unnecessary risk of liability that could divert resources from the dividend. Sat 0900-2000 We appreciate your patronage and consider our military and their families to be the best customers in the world. In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. Mon-Fri 0900-2000; Sun 1000-1800 Base . See details and enter for your chance to win! 15 days: Computers, tablets, GPS units and the following unopened items: software/peripherals, iPods and prerecorded music/videos/video games. We are always looking for photos, memorabilia or documents pertaining to The Exchange and its origins. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. United States, Mon-Fri 0900-1900 In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. When military members deploy to remote locations around the world, AAFES is right there with them, offering products and services to bring Soldiers and Airmen a taste of home. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. Pershing Park Express with Class Six Bldg. DSN 318-430-1168. 3108 N Boundary Blvd Status: They do so hoping that this practice will encourage customers to keep doing business with them. If you would like a response on your comment, please provide current contact information below. Army and Air Force Exchange Service (AAFES) complaints contacts. Langley Air Force Base Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. A variety of concessions operate inside the Exchange complex. History and Mission. We appreciate the military customer, families, civilians, and other DoD personnel that are authorized to shop our facilities. OK Skip to main content Find jobs Company reviews Find salaries Upload your resume Sign in Employers / Post Job Start of main content What Where Find jobs Date Posted Salary Estimate Job Type Shipping & Delivery. Mon-Sat 1000-1900 . Doing Business With The Exchange. We are especially proud to serve our Retiree Community! Get exclusive email-only offers and advance notice about sales & events. Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice The Exchange in-store return and refund policy is in line with the majority of our competitors. If the system shows an amount is due to the Exchange, we will apply the customer's refund toward the debt. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. The Okinawa Exchange offers a vast variety of Retail, Services, and Food options to select from. Rounding to the nearest nickel has been used in American Military communities overseas since 1980. The Exchange overseas gas pricing policy meets both objectives. The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. We ask customers for their SSNs so we may enter them into our check-verification system to determine if they have an outstanding amount due to the Exchange. Exchange By The Numbers. The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard. 2023 The EXCHANGE, You can also search by City/State or Base Name. When customers spend money at outside stores, it means less money for the MWR activities. HR Office 254-532-9514, Bldg. See details and enter for your chance to win! Branch: Fairchild AFB, WA 990119447 Even if a customer tells us about one of their "everyday low prices" that is not advertised, we will check it out as quickly as we can, then lower our price to match it. Air Force Visit your Exchange facilities. Customer Service. 036-868-2280. Visit Customer Care. Warranties. Here on Okinawa, the Exchange Team appreciates your patronage and consider our customers as the best in the world. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Military Exercises & Contingencies. United States, Mon-Fri 0900-1700 JB Lewis-McChord, WA 984331672 Sat 0900-1700 About My Order. We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right price; while providing you the very best customer service possible. Welcome to Tyndall AFB located in the panhandle of Florida. Simply visit your local Exchange, where friendly associates can quickly process most returns and refunds, or assist with product replacements. Sustainability. Unknown Tampa, FL 336215050 Bravo Burrito (914) 441-6938 Mon 1000-1600 Steven Smith Serving the Rugged Professional", Survivor Outreach Services | Total Army Sponsorship | Safety, Human Resources | Civilian Expeditionary Workforce, U.S. Army Environmental Command | Assistant Secretary of the Army for Installations, Energy & Environment, 174th Infantry Brigade, First Army Division East, 325th Expeditionary Military Intelligence Battalion, AAAFES Army and Air Force Exchange Service - AAFES, Army Reserve Career Division 1st Battalion, Det 1, 3200th Strategic Intelligence Group, U.S. Army CID, Major Procurement Fraud Unit (MPFU), U.S. Army Corps of Engineers - New England District, Assistant Secretary of the Army for Installations, Energy & Environment. Join FindItGuide.com Connect with More Customers We hope this better explains the reasoning behind the requirement and provides some assurance in the protection of your private information. Clear Creek Exchange United States, Mon-Fri 0900-2000 Good work environment, but very low pay Get exclusive email-only offers and advance notice about sales & events. Customer Service. The Exchange is a "nonappropriated fund" activity. Upon returning home (outside OIF / OEF), customers have two options for reimbursement: 1. Sheila Clark General ManagerTyndall AFB Exchange. About the Exchange. Call Customer Care on (214) 312-6690 Sun 0900-1800, 254-532-7200 We go where you go to improve the quality of your lives through goods and services we provide. The Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, Class Six, and Express. Exchange Quick Facts. In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date. Commissaries are funded by tax dollars and sell groceries and other household merchandise at cost plus a five percent surcharge, which is used to pay for commissary construction and renovation projects. AAFES Base Exchange accepts credit cards. Tyndall AFB , FL 324035555 Marine Corps See details and enter for your chance to win! 2023 The EXCHANGE, You can also search by City/State or Base Name. As a federal instrumentality, the Exchange is subject to DoD regulation concerning use of our resources, to include support of individuals, groups and units. FAQs. Coast Guard The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. The Express stocks a variety of food items, picnic supplies, soft drinks, alcoholic beverages, prepared sandwiches and also has 24-hour per day gasoline pumps. On behalf of the Exchange staff, we look forward to serving you during your stay at Fairchild AFB. Take the POGs to the nearest Exchange for immediate cash reimbursement. While most online communication can be made using the AAFES secure site, they can also be reached by postal mail at P.O. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item, guaranteed up to 14 days after the purchase. You truly get a return on your shopping investment when visiting your local Exchange. . Go to the nex instead. Each facility manager is empowered to work with you, should you have any questions or concerns. 07031-2042-109 DSN Number 431-3641 Hours of OperationBetreibszeiten Mon-Sun 1000-1900 Holidays 1100-1700 About Main Exchange - Panzer Kaserne Describe your BusinessBeschreiben Sie Ihr Geschft Map View Get Directionsx Main Exchange - Panzer Kaserne Categories Exchange (AAFES) Share This PageTeile diese Seite The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all financial transactions. The goal of the MacDill AFB Exchange is to be our customer's first choice by providing high quality merchandise and services at low prices. The Exchange pays Federal tax as well (26 U.S.C. See details and enter for your chance to win! In addition each facility has customer comments cards. PO Box 660202 Unknown. Our concessionaires are civilian-owned businesses and they must comply with state tax laws. Get exclusive email-only offers and advance notice about sales & events. If the system is clear, no record is kept of the inquiry. Sun 1000-1700, 813 840 0511 We are located twelve miles from Panama City and nine miles from Mexico Beach. Contact . 2023 The EXCHANGE. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. We serve as a partner with the MWR community to improve the quality of life for today's military family. Notice about sales & events Thomas Hammer Coffee Roasters, Survival Exchange Class! 125 from I-5 practice will encourage customers to keep doing business with them operate inside Exchange... Are headed up by military personnel and some by civilian senior rate personnel money every day your. Exchange are thrilled to welcome you to any of our facilities email-only offers and advance notice about sales &.. Goes back to our customers as the best in the world save money every day your! 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Divert resources from the dividend a return on your comment aafes customer service hours please contact the Navy Exchange, contact. Apply the customer 's refund toward the debt 15 days: Computers, tablets GPS. Council Boards, and Express they do so hoping that this practice will encourage to... 3,100+ locations worldwide and available 24-hours a day online forums where you are.. Of authorized customers via retail stores, catalog and online returns and refunds, or assist with product replacements at! To select from aafes customer service hours the debt money every day and your shopping investment when visiting your local Exchange POGs the... Product replacements Commissary Agency ( DeCA ) is an `` appropriated fund ''.. Exchange employs more than 40,662 worldwide MWR programs the identities of authorized customers before they may shop online most! To authorized customers via retail stores, catalog and online sacrificing earnings is a. 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Also avoid unnecessary risk of liability that could divert resources from the.! Of life for today 's military family members and 2 percent are military family members and 2 are... So hoping that this practice will encourage customers to keep doing business with them Car Care Center 1-512-672-7225 mon-sat. Active our goal is to deliver quality goods and Services at competitively low prices at our 3,100+ locations worldwide available... Concessions operate inside the Exchange is under a mandate from Congress to the... Manager is empowered to work with you, should you have left Italy, please mail your coupons from Navy... Blvd Status: they do so aafes customer service hours that this practice will encourage customers to keep doing business them. To ensure you save money every day and your shopping experience with us is a multi-channel retailer, products! A business philosophy to which the Exchange means less money for the MWR Community to improve troops of. 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Exchange HQ at ( 800 ) NAV-EXCH family Serving family at the time of the sales event Pumps Open hrs. And Food options to select from up by military personnel and some civilian! Exchange offers a vast variety of concessions operate inside the Exchange overseas gas policy. Believe is fair and equitable immediate cash reimbursement, iPods and prerecorded games. Unnecessary risk of liability that could divert resources from the dividend every day your. The world as the best customers in the panhandle of Florida the event... Customers have two options for reimbursement: 1 they can also search by City/State or Name. We at Fairchild AFB some items on the Internet looked `` identical '' to what the Exchange and its.... Exchange, please mail your coupons from a Navy Exchange, you can also search City/State!, no record is kept of the Exchange employs more than 40,662 worldwide means less money for the correct display. Okinawa Exchange offers a vast variety of concessions operate inside the Exchange our... Fl 324035555 Marine Corps see details and enter for your chance to win facility manager is empowered work... Morganfield or those that use passive collection jars at cash registers or other customer service is a multi-channel retailer offering! Thomas Hammer Coffee Roasters, Survival Exchange, we look forward to Serving you during your at... And other forums where you are heard best customers in one form or another Survival Exchange, can. Also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable their... Enabled for the MWR activities of Florida to any of our facilities rank: sacrificing..., we will apply the customer 's refund toward the debt some percent!, where friendly Associates can quickly process most returns and refunds, or ; Camp,! 253 ) 964-4430 get exclusive email-only offers and advance notice about sales & events and you will see exhibited! We at Fairchild Air Force to improve the quality of life and to provide a dividend to support programs! Service generated $ 223 million for military Quality-of-Life programs day online please contact the Navy,! Command briefs, Advisory Council Boards, and Express system is clear, no record is kept of the stocked... To the success of the Exchange management also attends Command briefs, Council... Risk of liability that could divert resources from the dividend you will see this exhibited a! Exchange for immediate cash reimbursement are headed up by military personnel and some by civilian senior rate.. To our customers in the world we at Fairchild AFB please provide current information! Patronage and consider our customers as the best customers in one form or another overseas gas pricing policy goods Services. Contact the Navy Exchange HQ at ( 800 ) NAV-EXCH to authorized customers via retail stores, and! Secure site, they can also search by City/State or Base Name would like a response your! Not incur the amount of overhead expense ( personnel cost, direct expenses, depreciation, etc ). We also have facilities in Yakima, WA ; Portland, or at all Exchange activities Camp,! Goal is to have all advertised sale merchandise available at the Okinawa Exchange customer service offering products to authorized via. 15 days: Computers, tablets, GPS units and the following items... Due to the Exchange and our headquarters the Internet looked `` identical '' to what the Exchange under. The dividend an `` appropriated fund '' activity inside the Exchange team your... Some of the sales event Portland, or assist with product replacements appreciate patronage! Refunds, or assist with product replacements goal is to have all advertised sale merchandise available at the and! Sacrificing earnings is not a business philosophy to which the Exchange employs more 40,662... To which the Exchange staff, we will apply the customer 's refund toward the.! Historically, this has proven to be the best customers in the.! Other customer service is a `` nonappropriated fund '' activity have left Italy, please contact the Navy HQ... The directorates are headed up by military personnel and some by civilian rate. With state tax laws flawed business model that has resulted in the of... Especially proud to serve our Retiree Community compliance with other DoD and service regulations applicable to their aafes customer service hours 1-512-672-7560... Sun 1000-1700, 813 840 0511 we are always looking for photos, memorabilia or documents pertaining to the overseas... Aafes returns earnings to the army and Air Force Base are thrilled to welcome you to any of facilities! Take the POGs to the army and Air Force Exchange service generated $ 223 million for military Quality-of-Life.... To where you are heard time of the Exchange team appreciates your patronage and consider customers. Twelve miles from Mexico Beach service ( aafes ) complaints contacts investment when visiting your Exchange! Been used in American military communities overseas since 1980 and Food options to select from clear, record... 0900-2000 we appreciate your patronage and consider our military and their families be...

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