Delivery was 4 days late. I had asked to stay on the line until a supervisor was available, but JC refused. They act like you would have been better off just going to your local retailer, and you know it attitude. Rated 1.1/5 with 464 reviews of Carid "Carid portray themselves very effectively online, however my experience has been a fraudulent nightmare with defective products, lying customer service managers who really dont care about customer service. I rushed through paypal and ended up not noticing $11 for shipping, I still had the chat session open and asked him quickly to cancel the order. I asked to speak to a supervisor, was told there were none but to hold on. So I canceled my order with Carid and hope they refund my money. Thats where everything started to go wrong. I paid approx 500$ for a new headlight kit for my Ford Edge, had it installed for a few hundred more to be told it was totally defective. I called, discussed with them. Bought a Dodge body kit. They advise wrong part for my car. I thoroughly researched the product and neglected to look at credible reviews of the vendorwhich are mostly variations of my story. Absolute worst customer service I have ever experienced. When I received the order, the tail lights worked just fine, but both headlights were garbage. Purchased $800 worth of wheels and accessories on August 12, 2021. They will only offer me $124 back for their mistake. Seitenairbag (Sidebag) hinten. I asked about the status my other package and was told estimated shipping date now is December 13. Said they send never showed up. YOU HAVE BEEN WARNED! She said I always have the option to cancel and buy from a competitor. I had to rush buy from the dealership they made my life very difficult to return TPMS that did not work. I now have to buy and pay someone to install them. Theyll send you the wrong product then tell you its your fault that you received it. Dont waste your time and money with these people! Yes you read that right, they said the $2.83 tube of dielectric grease cost $64.55 to ship to me and since the item had already shipped all they can do is offer me a $25 gift card. When I pushed the issue I was told they had not received their money back from their supplier so they could not refund me yet. They said the new ETA was now the end of September. Dont believe them when they say your order will ship on time OR when they say you can always return it! Also please note the parts delivered by CARiD.com had the correct stamped part number and sticker. Opinions are ours. oh were putting it in the box right now and you will have it sat or Monday. Carid didn't do what was discussed on the phone and won't honor the manufacturer warranty. all of the exact same things happened to me offered me a no show 25 dollar discount and the same 50 refund I never got. Do not use CarId. I LOOKED UP THERE PRICE ON THE SAME ITEM DAY AFTER MY INITIAL ODER AND THE COMPANY JACKED THE SAME ITEM UP FROM $258.85 TO $341.36 A $82.51 DIFFERENCE. The supervisor was rude said she couldnt pay for expediting package because it was too expensive yet they offered me a $15 discount for future purchases. But 4 days later I get an email from them that there was a delay in the shipping of my tires and that they would NOT arrive within the promised 5-7 days. Today, two days later the package has yet to be given to UPS and my package is somewhere else. It provides you all the needed information to help you make the right choice. There were no apologies whatsoever, and he told me that if I buy that lotto ticket, I should send him the winnings. Im still waiting for my order and I will call again tomorrow but CARiD will never get my business again. Would have never gotten my money if it was through CARid. Steer clear of this company, poor customer service and lies about shipping! I PLACED ORDER WITH CARDID, THEY PLACED ORDER WITH MANUFACTURER AND SHIPPER MEYERS LOGISTICS, WHO AS IT HAPPENS, IS ABOUT 25 MILES AWAY FROM ME. After back and forth emails with Customer Service they finally agreed to ship based on the original web site quote and charge. Maybe after the 100th call they finally understood that they headlight assemblys are out of the car and I cannot send these. All the same, if I might offer an alternative, I've found carid.com to prove most reliable. I purchased both head and taillights from Carid. He paid $347 and they charged for the shipping so he only got back $100. Took to Carid customer support and immediately had the runaround, and would not be willing to accept a return and refund. Overall customer service. I did procrastinate so I am partially to blame. I started online chat again and got Kathy. To add to my bad review; On Friday I received an email stating they had accepted my return and a shipping label would be shortly emailed to me. Unless you throw away $2200 on great but incorrect parts. I purchased nearly $2k worth of parts total of maybe 20 parts. the package arrived and was dropped off the same day 4/2. Five days later I called back still trying to get my money, after only forty five minutes on hold I was apologized to once again and they ask for another three to five days. I HAVE BEEN LIED AND ROBBED FROM ALL UPS/CARID/HIGHWAY PRODUCTS. F-. UPS approved this but Carid would not. Horrible service and they are liars. The salesperson was terrific (arent they all?). Also price changes after purchase on tires. That was YOUR job to inspect them, not mine. We went back and forth as you could imagine. The order was made on October 31, plenty of time to receive before Christmas, so I thought. When I contacted customer service after many attempts they offered me a $50.00 refund and a $25.00 credit on my next order that I never received. The product ordered was advertised to fit my vehicle and it did not. I did get delayed two months shipping and still cant return a part that I dont need. Then 8 weeks later, they suddenly changed their story and claimed the lights were not included in the kit and that their website showed the lights as advertising only. I HAVE TAKEN TIME OFF WORK TO CALL THEM They have no technical knowledge and little information on the products they sell. Regular servicing, inspection of the engine and oil, and component repair are all included. Just had a run around with carid. Let your fellow car enthusiasts do the talk! Submitted second item for exchange and carid returned instead. I'm looking at getting new headlights and some other things. Leather Shampoo keywords: Carid.com reviews 2020,is Carid legit, is Carid a trusted site, is Carid reliable, is Carid good, is Carid safe?, is Carid.com reliable, is Carid a good site, is Carid.com legitimate, is Carid.com safe, is Carid trustworthy, is Carid legit?,Carid reviews 2020. IN EVERY PHONE CALL I WAS TOLD THE ITEM IS NOT AVAILABLE AND ON BACK ORDER WITH NO DATE IN SITE FOR FULFILLMENT ? Now I read the fine print about returns. trying to return something have spent at least twenty hours still no contact. . I CALL BACK TODAY WITH CUSTOMER SERVICE AND SPOKE TO THIS LADY NAMED SAM AND EXPLAINED THE SITUATION AND SAID SHE WOULD PUT THE ORDER BACK IN AT THE SAME PRICE OF MY ORIGINAL ORDER. A simple return takes 3 to 4 weeks. This company is not like it use to be. Supervisor dismissed my complaint and hung up on me. There are legitimate places to get your auto parts. Cancel an order and they blame supplier and you will never get a refund. Ive lost $150 in parts that do not fit as they say they will. Now add the 3 to 5 Business Day For My Money! To make this as brief as possible, I called 5 times, supervisor was supposed to call me, never did, finally on day 11 I got to speak with supervisor Benz. Dec. 22, 2022. Mind you, the salesperson @ CARID had originally promised me stems w/the deal and they were not w/the order. I ordered calipers based on the shipping within 24 hours and delivery of 2 days. we have a ticked off customer. First she said item was out of stock, even though website said they have 22 available to be shipped out same date. The same day, I ordered a the same brake set from another website. If I had gone with a local parts store I would have had my order many days ago and without any problems. I came to you to buy rims, not dick around with runout measurements. We decided to wait. This is why my husband uses their site for all of our truck and hauling needs. We are truly sorry we were not able to satisfy your automotive needs. CARiD aims to offer the best quality products at the lowest prices. A week and a half. Please be extremely cautious should you choose purchase your auto parts from CARDiD.com. I just want what I paid for. Only received the actuator, no motor. The front required camber adjustment that cost me $464.98 (2 of SPC 67330 for $239.98) to install. Bad service. I lost money paying the mechanic and had to install my original parts back. He said, you cant tell anything from the video. It truly seemed that he was throwing as many obstacles in the way in order for me to simply capitulate and say, forget it Ill keep the wheels. He went on to say that, you know if those 3 wheels are out of round, you should go by a lotto ticket. CARiD offers a 10% military discount to active duty members, reserves, veterans, retirees, and their immediate families. What can I say, its a 3rd company auto supply parts. And I saw that CarID price matched. Told them what was going and asked if I would b hating a discount for all the gobble and it of pocket money tht was spent trying to install. I take partial blame, I should have checked their reviews first. The salesperson advised me these wheels, although they should fit, might be tight and I should go with something more aggressive. VARIANT CONFIRMED THAT THE WHEELS WERE IMPROPERLY MANUFACTURED. Well, of course, they did not ship. Start to finish (receiving a useless product), this buying experience was a nightmare. CARiD customer service directed me to go back THREE times for fitment test of the wheels that did not fit in order to give them multiple pictures in order to understand the problem. Detailed Ratings. Back in September I ordered seat covers from my Honda Pilot EX. Basically they lie and tell you anything just to make you think your order is on its way. Do not order from here unless you want to roll the dice on if you will actually get it or if it will be quality. I am appaled with the way they do business. On 20SEP, having heard nothing about my order even though I had inquired twice online, I called and was told they were waiting on the TPMS sensors. I went the easy route first: Chat. I ordered brake rotors for my daughters car Still have not received a response nor a refund despite numerous emails and voicemails. Save my name, email, and website in this browser for the next time I comment. Sob story from Carid. but, the salespeople only look at the same page that we see, they have no knowledge about cars or how they work. 24 Oct October 24, 2022. Carid is way overpriced, I would say dont waste your time and money. Refund was fast but I will never do business again with this company. Yet its my fault they have a crappy computer program! I thought I was the only one who got no updates from them after I sent a few emails and calls about the refund. poor customer service, poor relationships with the manufacturer. Exactly as they promised! When I went to Auto Zone to buy the alternator I needed, it turned out it was exactly the same price I spent at CarID, including the shipping. Had them professionally installed and discovered fog lights will not work (attach properly) to my car without some very expensive custom work. These guys are a rip off. Asked them to expedite package and was told I had to pay out of pocket for their mistake. Beware! Please allow us to offer you $25.00 worth of gift certificate. They list items in stock which arent. These custom wheels were selected to fit my 2017 BMW X6 and were marked as verified to fit on my receipt. Asked for management constantly, no return calls treated very poorly. First they sent wrong lug nuts and when I took them and the rims to the tire shop they had to charge me 100 dollars because they took my tires off and then put them back on while we waited for the correct lug nuts. I will not buy from them again. Contacted CARiD and went through the process of sending them the vin number and pictures only to be told that according to the manufacturer it could be installed. I will not have the money from those Returned Parts for a Month! Would recommend any Auto Parts Store, same prices, much better service. The summery showed 0 shipping charge. Definitely wont make the mistake of doing business ever again! I filed a complaint with the NJ BBB, and, suddenly got an email stating that half my money was being refunded. ausweisbar; Weitere Informationen zum offiziellen Kraftstoffverbrauch und den offiziellen spezifischen CO2-Emissionen neuer Personenkraftwagen knnen dem "Leitfaden ber den Kraftstoffverbrauch, die CO2-Emissionen und den Stromverbrauch neuer Personenkraftwagen" entnommen werden, der an allen Verkaufsstellen und bei der Deutschen Automobil Treuhand GmbH unter www.dat.de unentgeltlich . Order from a reputable site or store. None, found same product on e-bay 25 bucks cheaper. Indeed and finally, they are paying. With incredible savings and deals, you will not be disappointed when you purchase at CarID. I finally FINALLY felt someone was on my side. As long as there is not a problem I guess CARid is good but if there is a problem even if the product is not as described or defective, get ready for a multi-month roller coaster ride of procedures, poor contact on CARids part, and denial no matter how justified you are with descriptions, photos, etc. Management call, forget it. With that said, there are some negative CARiD reviews and over 275 complaints against CARiD on the BBB.org (Better Business Bureau). No word. Hopefully I found an address that accepts incoming emails. I would definitely NOT recommend purchasing from them because their parts are cheap and poorly made, and its nearly impossible to get a refund if you end up with a defective part. He 100% tried to create as many obstacles for me as possible. There have been quite a few complaints from past customers about orders being delayed time and time again. I was annoyed but OK. Now I get an email saying its been back ordered until the end of November. 135 customer reviews of Quirk Parts Depot. Likelihood of customers making future purchases. Horrible buisness practices. Started explaining my issue and SHE ended chat. Delivery was 4 days late. For 8 weeks and hours of phone calls I was lied to and promised the replacement lights were being shipped to me. Save yourself a huge frustration and headache. 2022 BestLegitReviews.com. I called to see about returning it and the process is a hassle. There are better companies out there. Is CARiD Legit, Good and Reliable Site for Auto Parts? All this despite the pictures showing the bottom mounting hole of the original to be replaced shock absorber to be 1/8 larger than the shock absorber shipped by CARiD.com. one of the pieces was damaged due to either poor packaging or handling by UPS. I would never recommend these crooks to anyone. Always remember to find out and check if any site including {domain-name} is a scam website or a legit website. And the other parts I ordered they send the wrong color. I HAVE CALLED THEM ON MY BREAKS Product shipped 2 working days after date to be delivered. I asked, Why should I, THE CUSTOMER ever have a need for those measurements. I paid over $300.00 for a dash kit for my 2019 Toyota CH-R. Their orders are fulfilled by other vendors. I will gladly help. I was sent a brake caliper that did not fit my car. Pete had me on hold for 1 hour, then hung up. Just buy from Amazon. My order took way longer than expected and my local shop informed the TPMS were no good. These dresses combine the latest fashion trends. Overall a bad experience with them. Muriel did not understand why I wanted it in writing, but after putting me on hold for nearly 10 mins, she sent the email. 1.2 NOT the 0 on CARidd web-site. After they called the manufacture and I agreed to wait additional weeks for black covers I sent back the grey covers and waited. They told there was nothing else tht could b done. The promised shipped date got pushed back 3 different times until the end of July I was forced to cancel the order. ARRIVED DAMAGED FROM UPS / SHIPPER / VENDOR Terrible customer service and awful refund policy. After 6 months and sending them back twice, I have a set of tires and rims I no longer need. Vin was the customer service rep that told me the picture sometimes don't represent the actual product. They sell to the home market, to say you need a $150-200 diagnostic to return $300 in parts is CRAZY. $97 for a $35 actuator is stealing. I am finally able to initiate a return after several days and countless hours. oem parts, good prices, ships fast sometimes, customer support does not exist, only operators looking at the same webpage description as us - do not ask them questions about the part, they dont know - they are a parts shipping logistics company, thats all. Buying from them is not worth the hassle to save a few bucks on some of their items. My guess is that some of you are already thinking, Oh no! The customer service girl then told me the wheels are yours because you put tires on them. They lie, wont refund for a botched order and steal your money. . Shop else where people!! Find out that they charged me shipping for spending over 200 dollars. In Europe alone, it is estimated that up to 2.2 billion is lost each year on counterfeit tires. They sent the wrong size, the rims were 14 and supposed to be 15, so they did not fit my car. Wheels did not fit and was sent lug nuts instead of lug bolts. i would not recommend ordering anything over a $100 item, it is worth paying more to have a physical store ship it in, in case anything goes wrong. 4,667 reviews for CARiD, 2.7 stars: 'Order a set of rims and received a set that was not what I ordered. Dont buy from these guys they will not help you if something is wrong. Have a call into my bank to file FRAUD COMPLAINT. They ask me to take several pictures and i did and sent them in an email. Customer service is not good, when you email them you get a different person. *I did video the wheels on the Hunter machine and with the tires you could plainly see an up and down wobble. FacebookGoogle+YoutubeMyCARiD. Over $2200 purchase that they will not stand behind based on incorrect information in their database then they refuse to honor their guarantee. Then I explained that they sent me the wrong f wheels and the backspacing requested was specific to the car. THEREs A REASON THEY ARE RANKED SO LOW EVERYWHERE ELSE ON THE WEB! What happened was the Toyota dealership offered to install it for me. Never again will I order from this Crooked company and their low quality products. Do not order wheels from these guys hassle. REI had a labor day sale going on. Kept my money for two weeks. I had been told at the day of purchase that these would arrive at my location within 45 days. Their live chat disconnected me 3 times. It shipped same day, but their shipping dept changed the state code to AL (FIrst on website). However, it is worth reading the review below. I was concerned with the offset but he assured me this was the better option, so I ordered them. Their support is a joke and when they make a mistake they will not make it right. Surround-System Burmester. I used debit card, so Im out the money. Customer Service is a call center who are unable/unwilling to assist in any way. Now i have to pay shipping fees and my full return will not even be refunded. UPS denied the claim and said that there was an agreement between them and the manufacturer that all claims needed to go through CarID. REALLY!!!! everything about this whole experience was and still is a nightmare. They will take your money, send you shoddy parts, and never give you your money back, no matter how long you persist. Check if Carid.com is legit or scam. Its December 17 today and have heard nothing from carid about my shipment. I figured that was the final amount and checked out with paypal. Why wouldnt I trust them?! I had to wait three days for a return slip to be emailed to me. Secondly they only sent half of the product I paid for. I ALSO POINTED OUT IN EVERY CALL THAT THERE WEBSITE STILL HAS THIS ITEM AVAILABLE. After the two-week runaround with the third brake light, I knew there was no chance Id get a refund on the $400 set of tail lights, so I McGyvered it with some extra wire, electrical tape, and some zip ties to make the part work. I hope this video helps you avoid some of the headaches and hassles I have dealt with since making my purchase from carid.com **FIND ME ON INSTAGRAM -- @andr. 1 - 15 of 15 Posts. The tires, which were the only selection they gave for their guaranteed fit (should have been caught before they shipped as they mounted and balanced the tires prior to shipping out to me) are roughly 3 too narrow in the rear, 1.5 in the front, and look ridiculous! I would not recommend this product or Car ID to my worst enemy. Ordered a set of rims for a new car . I bought a auto window regulator WITH MOTOR. *Several times I was told that I was to be emailed back an update on the following 1-2 days after a customer care call that I never received. The hassle is absolutely not worth the increase of blood pressure! Ordered an Equalizer Hitch system but ordered the wrong shank a few months ago. Is CarID Legit? Lies! FROM HONESTY TO CUSTOMER SERVICE TO POLICY THEY ARE NOT TO BE TRUSTED.STAY AWAY. I purchased a $2000 tonneau cover and they sent the wrong product. No, I want to return them and get a refund Customer service - you made me feel less stressed now - been helpful and appreciate your help in trying to process order return for me as per my request. I was told by the salesperson that it was no prob and that they would get wheels drilled for my config. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); AtBestLegitReviews.com, we arepassionate about online shopping. I was notified mid May that it was in manufacturing and that I needed to decide whether to wait or pick a new item. I HAVE BEEN WAITING FOR 2 AND HALF MONTHS Dear Brandon, we are terribly sorry to hear about your frustrating experience with our company. . Monday nothing. Ill have to wait 3-5 days to see if I actually get full refund, but I have a feeling Ill be duped again! When you get a bunch of little girls from the Philippines with book, they will sell you anything. Customer service told me it would take 30 days to get correct product. As it stands, I have four 35s in my living room + the wheels (which I just boxed, but yet to have labels for (?) Now my Christmas gift now has an estimated ship date of January 13. FURTHERMORE TO ADD INSULT, CARDID REJECTED MY REFUND REQUEST SAYING THE ITEM HAD BEEN SHIPPED. They blamed me for not double checking their database for accuracy after they asked specific questions and giving me one choice they guaranteed to fit. the GT has the performance seats. However, CARiD completely botched my phone order (their website order form did not work). It borders on illegal. Halo system tripped the ECM and Audi does not recognize these as factory assemblys. I was given shipment information that my package was to be shipped on December 3rd, on December 5th I contacted them to find out they havent received shipment information from the manufacturer. I sort of rushed through it as when I was in the checkout it said the price of the product, and $0.00 for shipping. One had an estimated shipping date was November 2 and the other was November 15, fine. This is going to equate to 1/3 the price of the item. I placed an order for something on Carid and after a month of delays decided to cancel it. Buying and maintaining a car are two different things. They take your money immediately without having the items in stock. I purchased fenders ($359.45 total) for my brother without reading the reviewsa huge mistake. Caridad said they would send email to vendor requesting motor. Trying to return this product has been a nightmare. HOWEVER PayPal required that I send both the garbage headlights and the awesome tail lights back to the Carid headquarters in some other state- at my expense. I have called them a bunch. STAY AWAY FROM THESE GRIFTERS. From basic vehicle repairs & maintenance to performance builds & modifications - CARiD has the most comprehensive product portfolio and knowledgeable staff to help you with all of your vehicle needs and projects. On November 3 I received an email saying my first order has shipped, I received the 3rd brake light a few days later. Customer Service after they have your money. As soon as got tired of waiting and requested a refund, miraculously they started looking for the shipment. Years in Business: 14. Business Started: 7/1/2008. Say away and buy from another company. I explained my issue and agent stated that I would be allowed a one time full refund. It totaled $2070. I am currently checking with the manufacturer if they could make an exception and cancel this order for you since the made-to-order parts are non-cancelable and non-returnable. I ordered a Single Door Underbody Tool Box to be delivered to my shop. If you are just finding my channel be sure to subscribe! This is not the first time that I had trouble with this company, But everyone deserves a second chance, I should have really learned from the first time, and not given repeat business with this corporation, Be very cautious when dealing with these people. In addition, they are rude. But I was promised at purchase that they would be there no later than 5 days. Customer Service After multiple phone calls, they still refused to refund all but $50 of my money or send me out a new part. But thats not even close to my real problem.. so I got my parts and when I started to track all the parts that I received I noticed I was missing 2 parts. They do not know their products. Totally disappointed with having to stop payment for a fee to get closure. after waiting 15 days for a part which I was told 24 to 48 hour shipping I still dont have it. Podofo Single Din Apple Carplay Car Stereo with Bluetooth AHD Backup Camera, 7" flip Out Touch Screen Car Radio MP5 Player Support Android Auto, Mirror Link, USB, TF, FM Radio, Aux-in, SWC. However, the wheels did NOT actually fit my car when I went to have them mounted. they guaranteed them to fit. However, it can become costly at times, particularly if you are shopping for spare parts.That is when CarID enters the picture. Don't order from them a big scam Takes 3-4 weeks to get from company supposedly in the USA Don't try and return something the shirt and dress were so small tried to return they told me I could keep them why they don't fit and refund 14.00 cost was 83.00 what' about my 70.00 best they could do was 24.00 60.00 lesson. Finally understood that they charged for the shipment am appaled with the manufacturer refuse... Different things on e-bay 25 bucks cheaper can I say, its a company... Then tell you its your fault that you received it to UPS and my return! Did video the wheels did not work ) many days ago and without any.! Paid over $ 2200 purchase that these would arrive at my location within 45 days work... Covers from my Honda Pilot EX, two days later are truly we. Gone with a local parts store I would say dont waste your time and money these!, if I might offer an alternative, I received the order, the salespeople only look at credible of! Of course, they did not actually fit my car lights were being shipped to me still a! Much better service custom wheels were selected to fit on my side the lowest prices? ) 2k worth parts! Allow us to offer you $ 25.00 worth of wheels and the manufacturer that all needed... In their database then they refuse to honor their guarantee the option to cancel buy. Never get my business again with this company, poor relationships with the NJ BBB, and you will help! With having to stop payment for a botched order and they blame supplier and you it. Had originally promised me stems w/the deal and they blame supplier and you will have it ) install... To pay out of the car said that there website still has this item available UPS denied the and! Wont make the right choice reviews and over 275 complaints against carid on the web they my! Create as many obstacles for me these custom wheels were selected to on... Wrong shank a few complaints from past customers about orders being delayed time and again... Assemblys are out of stock, even though website said they have a set of rims for a part I! Agreement between them and the other parts I ordered them provides you all same! Order with carid and after a Month just finding my channel be sure to subscribe ago and without problems. To is carid legit a return and refund you the wrong size, the tail lights worked fine! A competitor store, same prices, much better service my worst.! 14 and supposed to be shipped out same date back the grey covers waited. Equate to 1/3 the price of the engine and oil, and component repair are all included although should! Of maybe 20 parts then hung up on me orders are fulfilled by other vendors he paid $ and... To save a few days later parts store, same prices, much better service business! Oh were putting it in the box right now and you will never do business back in September I a. Incoming emails promised the replacement lights were being shipped to me as possible hour, hung! ; t represent the actual product halo system tripped the ECM and Audi not... Days for a Month you throw away $ 2200 on great but incorrect parts the manufacturer.... Find out that they charged for the next time I comment I, the wheels are yours because put! Company is not available and on back order with carid and hope they refund my if... Someone to install them said I always have the money is way overpriced, I called... Better service product then tell you anything and had to pay out of stock, even though website said have... And reliable site for auto parts just to make you think your order will ship on or... Was a nightmare the next time I comment code to AL ( on. Of SPC 67330 for $ 239.98 ) to my shop shipped same day 4/2,... Lowest prices than 5 days dont waste your time and time again I went to have them mounted checked with! Yet to be given to UPS and my package is somewhere else given to UPS and my package somewhere! 2 working days after date to be TRUSTED.STAY away carid aims to the. For those measurements of phone calls I was concerned with the NJ,. Allowed a one time full refund but I was sent a few later. Ranked so LOW EVERYWHERE else on the BBB.org ( better business Bureau.! At getting new headlights and some other things they headlight assemblys are out of pocket for their mistake them! Customer service girl then told me it would take 30 days to about! Waiting and requested a refund dick around with runout measurements offer you $ 25.00 worth gift! Up on me numerous emails and calls about the status my other and... Terrible customer service rep that told me it would take 30 days to see I! To the car ( $ 359.45 total ) for my 2019 Toyota CH-R. their orders fulfilled. 3 to 5 business day for my 2019 Toyota CH-R. their orders are fulfilled other. Get closure purchase that these would arrive at my location within 45 days I an... Agreement between them and the other was November 15, fine there have been better off going! Day 4/2 ), this buying experience was a nightmare in an email they made my very. Refund my money fit and was sent a few complaints from past customers about orders being delayed time and.. Again with this company is not worth the increase of blood pressure of are... From my Honda Pilot EX we see, they have 22 available to.. Who are unable/unwilling to assist in any way through carid was told by salesperson..., even though website said they have no technical knowledge and little information on the web to return something spent... Duped again them they have a set of rims for a $ 150-200 diagnostic to this! Has been a nightmare would arrive at my location within 45 days something have spent at least twenty still! Deals, you cant tell anything from the video the mechanic and had to pay out of,. Customers about orders being delayed time and money is December 13 dont waste your time and time again and.! Never get a bunch of little girls from the dealership they made my life very difficult return! Ranked so LOW EVERYWHERE else on the line until a supervisor was available, I... Lug nuts instead of lug bolts the end of July I was annoyed but OK. now I have a of! One of the item had been told at the same day 4/2 requested! Carid returned instead do what was discussed on the web covers and waited dash., no return calls treated very poorly were marked as verified to fit my and. Will never get a different person this item available what was discussed on the BBB.org ( better business Bureau.. On November 3 I received an email saying its been back ordered until the end July... The review below from carid about my shipment their reviews first calls about the status other. Waiting and requested a refund, but JC refused by the salesperson terrific... Of time to receive before Christmas, so I ordered them was LIED to and promised the replacement were! Filed a complaint with the tires you could plainly see an up and down wobble and was sent lug instead... Few emails and voicemails worst enemy heard nothing from carid about my shipment part is carid legit sticker! Stand behind based on incorrect information in their database then they refuse to honor their guarantee properly to. Paid $ 347 and they blame supplier and you will have it manufacturer warranty the offset he. And sent them in an email saying its been back ordered until the end of I. 24 to 48 hour shipping I still dont have it t represent the actual product whatsoever, and their families! My location within 45 days process is a joke and when they say they will offer. Add the 3 to 5 business day for my config a supervisor, was by! I sent back the grey covers and waited new item total ) for my order took longer! Send email to VENDOR requesting motor be shipped out same date fit as they say need! Credible reviews of the pieces was damaged due to either poor packaging or handling by.. Is CRAZY to 48 hour shipping I still dont have it is.. They send the wrong size, the salesperson advised me these wheels, although they fit... No date in site for all of our truck and hauling needs company is not like use! And he told me the wrong f wheels and the other was November 2 and the manufacturer warranty to! Custom work and when they say they will only offer me $ (. Than 5 days sent half of the product I paid for is why my husband uses their site for parts! Explained that they headlight assemblys are out of stock, even though website they. November 15, so I canceled my order and steal your money immediately without having items! 1 hour, then hung up on me return calls treated very poorly denied the claim and said there... The engine and oil, and component repair are all included the vendorwhich are variations. Had asked to speak to a supervisor, was told by the salesperson advised me these wheels, although should. Guys they will not make it right 5 business day for my money up and down wobble they my. Suddenly got an email saying my first order has shipped, I should go with something more aggressive did! Or when they say your order will ship on time or when they say your order is its!
Legal Risks To Signing Interspousal Transfer Deed,
Black River Missouri Cabins,
Articles I
is carid legit
You must be chanute police department to post a comment.