ConsumerAffairs is not a government agency. I was lectured on how I was to spend the stimulus checks the federal government was giving! I give this company A BIG FAT ZERO! Wow, I thought that I was the only one. Now granted I never had to experience losing anything but I came dangerously close a few times because there was a lot that went on in my life that made things difficult. The BBB lists CPS as a consumer finance company and a collection agency. Please stay away from this company! They called family and friends and threatened them, asked them to make my payments or tried to get more information out of them but not stating who they were. harrassing me with calls on my job,telling my boss and co-workers i owe money on my truck while i was off on medical leave. Well start sending you the news you need delivered straight to you. I can't afford to let my vehicle be repossessed because i'm trying to get a home in a year or so and don't want to further damage my credit. They contact myself or my ex, or both of us at least every 1-3 days. They keep HARASSING me call me every day. The point is that the rep called customer back with threat. I have had a rep to call my job back to back 10 times. How do you train the people who are calling me? Thank you, you have successfully subscribed to our newsletter! I know what your talking about with the "dropped calls" I know they are hanging up on me and have done in more times then I care to count. They constantly call my phone and I have explained to them that I cant answer while working and when I call back the customer service representatives are rude, intimidating, and threatening. Consumer Portfolio Services has an overall rating of 4.0 out of 5, based on over 115 reviews left anonymously by employees. I regret the day I ever got a loan with them. I noticed their stock is in the negative and I have a friend who works for them that said thats exactly what they were banking on. i got a car thru them and i've had some difficulties making payments but have never been more than 30 days late. What is so historic about Georgetown Kentucky? THEY HAVE DONE THIS BEFORE AT MY WIFES WORK. Now in negotiations for the $12k. Its June 2020 and the loan balance is $21k. I need to move my payment back from the beginning of the month to the 20th but I cant until Im caught up and even when I am, Ive already used my 6 loan modifications. The car literally scared me. Today, when I checked my report my credit score dropped 30 points because CPS reported even after dealer paying them off for my new car!!! The interest rate on a loan is typically noted on an annual basis known as the annual percentage rate (APR). Consumer Portfolio Services CPS legal department just explained to me that at any point, they have the right to run our credit (a hard inquiry), because they decide to. They have been rude to my co-workers, talk like street thugs, and belittle and mock me. The note on the car was under 4k from being completed. Fraudulent! Thats absolutely disgusting of them. We asked CPS to come get the car we were buying and they refused for months to come get it. That would not be a problem. Regarding the loan, yes the apr I through the roof but it's an. Total rip off. I call back to have the same thing done over and over. Even though they text and emailed us saying theyre goal is to set up payment arrangements to fit our financial needs, nope wouldnt take our money,(and kept with harrassing phone calls) wich caused us to get more behind and led to a repossession. Here are some Sample Cases against Consumer Portfolio Services Inc. I just bought a home an have three kids an wife Im only one that currently works an I told them I would be able to start paying $100-$150 comfortably thats all I could do for now. He contacted the rep for CPS. I recognize the number coming into both of my cell phones and I just don't answer now! CPS had to be aware of this, once they financed the car, the received the title that stated salvaged vehicle. It sound like plastic rattling under. The complainant alleged that he did not owe Consumer Portfolio Services anything. This will surely increase the credibility of your complaint. Log into the online banking at Secure Access (https://customers.consumerportfolio.com, login in the middle) and browse to the 'Loan Payoff' tab. No improvement after workshop visit 1.2022 and. As for my complaint: I have been on time with payments for a year but of course recently I have fell behind on the car note. Don't know what to do, I can't get a hold of anyone. Fax: The car is broken down at least 6 months out of the year and I cant even trade it in because I am so far under water with this loan. All Rights Reserved. Its last market close was $4.63 - an increase of 9.07% over the previous week. There ought to be a way we can take harassment charges out on them because that's just what they are doing. automobile dealerships secured by late model used vehicles and, to a lesser extent, new vehicles. Write a comment below to share online. Is there confession in the Armenian Church. Well jokes on them because their employee told it on them and I paid it off. I can't request a change on the date of payment. A week before it was due, I called CPS to ask for some kind of extension and explained to them my situation. They threatened me in all kinds of ways from court, garnishing pay, taking assets. This morning my car was repossessed?? THATS WHY EVERYONE THAT THEY HAVE DONE THIS TO NEED TO GO TO THE FTC AND REPORT THEN IF THE FTC GETS ENOUGH COMPLAINTS THEY WITHH INVESTIGATE AND MAYBE WE CAN TAKE THESE PEOPLE DOWN OR AT LEAST CHANGE THE WAY THEY DO BUSINESS FOREVER. I received all the paperwork and notifications from the DMV. Landmark Supreme Court Decision Made in Lemberg Laws Facebook Robocalling Suit, Lemberg Law Wins Class Certification in Robocall Case, Translation: Switzerland; Volvo V60, 12/2018 (D3 AWD). I know stuff happens to good people. Theyre there for you when you want to be able to have your very own vehicle for the first time or a loan for anything else. Consumer Portfolio Services is a public company that has been meeting customer's specialty finance needs since 1991. I wish I never would have got a car with them. These people are really terrible . While the Credit Card Accountability Responsibility and Disclosure Act, or CARD Act, does not require credit cards to have grace periods, it does require the ones that do to make their grace periods at least 21 days. So here we are a year and a half later with a car that is a pos!! Some may allow you to have the interest transferred to a different account, such as a savings account or a money market account. Are you an owner, employee or ex-employee with either negative or positive information about the company or can you provide "insider information" on this company? HOPE YOUR HAPPY PAYING 23 TO 28% APR IN THE NEXT 7 YRS - HA HA LOOSER. In July 08 I was hired as PT employee with it becoming FT sometime in 09, so I took it because it was a little more money then unemployment but not much. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The rep went on to tell me how bad of a mother i was and I was "triflin", and that they were going to come and pick the car up! In Oct 08 I received Explanation of Calculation of Surplus or Deficiency, showing amount owed was about another 1k then what it was or should have been to my belief of what was owed after all payments made, amount sold for and stating I owed them around 2k so I looked at it as that isn't so bad when I next my Tax Refund for 08 in 09 I will call and try to settle with them, but in Nov 08 I received a letter saying that they have made several attempts to contact me which now was so FALSE not one phone call from anyone and I owed them around 5, 600. I was very surprised at his response given I was very polite and not to mention current on my loan. CPS is licensed in every state in which we operate. Consumer Portfolio Services stocks (CPSS.US) are listed on the NASDAQ and all prices are listed in US Dollars. If you owe a loan balance at maturity and become delinquent on payments, the bank can send your account to collections. Now granted thats not their fault but also I feel that to charge someone per day continuously for something that already had the payoff set up until the 17th which it shows that the actual letter was dropped off in the mailbox on the 17th. Has anyone file or attempted to file anything against CPS? I have been making payments for years and the balance doesnt seem to be going down much. Even if my phone got disconnected, they got someone elses number to call me. A balloon payment is a larger-than-usual one-time payment at the end of the loan term. I am at my wits end with this company! ; 1.3 According to the FTC, Consumer Portfolio Services . I had to pay Uber to get back and forth to work. The BBB profile page also refers site visitors to the Consumer Financial Protection Bureau (CFPB) for more information about CPS. At this point in time, I believe they are making it hard to reach them so you run into issues so they can repo your vehicle. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Jaguar Land Rover to Pay $26,500 for Lemon Law Violation. Consumer Portfolio Services has 1.5 stars. Consumer Portfolio Services F+ Rating. I 'm very annoyed given I was not asking to escape from paying my loan, I just wanted to lower the interest rate. What is it? I am a nurse and was out of work since September due to anxiety from my work environment and working frontline with COVID victims. I will not be bullied. I too have suffered all the same phone harassment as well as having all my family members being told that they were coming to repo my car. select portfolio servicing,inc Bessie and Anthony Wheet Are house was paid off in 2003,but select port folio said 2016,and they gave us a forclosure,and are house was allready paid off. I hate to see my phone ring at work because of course they call me several times a day but thank God I have caller ID and see that it is them. Consumer Portfolio Services is a subprime auto loan origination and servicing company, it experienced a big growth in EPS and book value during the 2020-2021 period. So I thank them for that but they just need to have a little bit more get up and go when it comes to making sure that important things like a payoff is taken care of in a timely fashion so I wont charge the person thats trying to part ways to them and trying to pay them off any additional money because thats just not fair. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. One lady was so nasty she actually had me crying. Contact us now to find out more. Resolved "Bad Business Practices" Resolved "Loans and Repossession" Resolved "Worst lender there is" Resolved "Customer Service Reps" Resolved "Harrassing phone calls and repo man knockin.". THEY CALL MY HUSBAND AT WORK AND THREATEN HIM ON A DAILY BASIS. But the reason for my review is this, after the years I had been with them it was time for me to part ways and go with a different company. Company Type For Profit. CPSS is a specialty finance company based in Las Vegas and founded in 1991. Submit a complaint and get your issue resolved. The tracking number showed that after the check was mailed out on 7 October it showed that it showed up in the mailbox their mailbox that was listed on their 10 day payoff letter on the 17th. A grace period is a set amount of time during which you're either not accruing interest on credit card debt or not being penalized for a late payment on a loan. Since we began operations in 1991 and through September 30, 2022, we have purchased over $19.7 billion in contracts. I would like to start a civil law suit. People have been complaining about this company since its induction into the auto loan industry. you'll file BK every 7 yrs and clear your debt. Something needs to be done about this company and their harassment. Credit unions do not need to notify the NCUA of branch closures unless there is an interruption in vital member services exceeding two days, in which case, credit unions have five days to notify their regional director as set forth in 12 C.F.R. So my mother died months ago. Pended claims during those periods . I totally agree that this company has no business etiquette's. Your email Whats your email address? I HAD THE SAME PROBLEM WITH CPS CALLING MY JOB HARASSING ME, CALLING THREATING ME AND THEY EVEN CALLED MY MOTHER POSING AS A INVESTIGATION WITH THE POLICE DEPT WITH THREATS WHICH UP SET HER SO BAD SHE HAD TO GO TO THE HOSPITAL FROM IT. You have the right to pursue a claim against the debt collector; if you prevail, you can collect up to $1,000, plus attorney fees and court costs. Founded Date 1991. Consumer Portfolio Services share price volatility. Or pay on doxo with credit card, debit card, Apple Pay or bank account. The dealer called them last month requesting a payoff amount to close account all was agreed I brought home my new car home in July and my credit report was in great standing even running behind 30 days with aforementioned disaster company. additional strategically located servicing branches in Nevada, Virginia, Florida and Illinois. is the only fully digital platform that lets car owners like you do so from the comfort of their own home. YOU ALWAYS HAVE A GRACE PERIOD TO MAKE YOUR PAYMENT YOU SHOULD FIND OUT WHAT THAT IS BEFORE YOU GET INTO IT WITH PEOPLE THAT ARE WILLING TO EXTED YOUR PAYMENT - GRACE PERIOD AR ALWAYS 5 TO 10 DAYS THAT WOULD HAVE SOLVED YOUR PROBLEM. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. I was in denial a little because I'm like my car was running fine and then bam. Once I returned to the office, I answered a call from them and told them to come and get the truck, told them I was taking my tag off and was parking it in a Lowes parking lot. In my honest opinion I believe CPS (consumer Portfolio Services) should no longer be able to business with anyone, if they handle situations the way they handled mine. i was told by the dealer, once i paid on the car for a period of time, i could refinance the vehicle;only to be told by CPS that they don't refinance. Is Consumer Portfolio Services a collection agency? They have had my number and my husband as a secondary contact and they have many times. I have had many issues with this company and it's only my third month with them. DO NOT GET A CAR LOAN FROM. Like seriously. My original amount financed was 13,300 for 60 months. Can anyone fight these guys, I actually surrendered the car nearly 3 years ago because my x stated (verbally) she would take it and pay for it. Your CPS Platinum Card allows you to choose your top-quality car, truck, or SUV from one the nation's largest dealership . dashboard notion template does consumer portfolio services have a grace period? I told them to come get the car. Also unnecessary high late fees. Consider yourself warned. Search. Since it was the weekend and Smith would be off untill Monday, April 1st.,he decided to get his work done before the weekend. While we always look at total . Feels like theyre setting me up for a scam. 06:45 PM. Driving in the rain it would slide. My boss answered and they were rude and nasty to her. Let the financing world know that we won't take but so much of their crap! It's obvious that "Lisa" continues to post comments in defense of CPS. through the securitization markets and service the contracts over their lives. January is due on the 29th. If they don't get you the high rate loans they will charge you a fee every time you make a payment to them. Claim it and get a lot of features. Finally my husband asked if we could take it back to the dealership. I got stuck with these guys. In the subject line please post CPS Car issues. Little did I know that this would be the biggest mistake that I could have made. I asked to refinance they said no which is a lie. HERE'S THE WEBSIGHT http://www.ftc.gov/index.shtml GO TO Consumer protection, then go to File a Complaint. This company is horrible..I got behind when Covid hit and everything shut down. They are running an illegal establishment with kickbacks from specific dealerships and committing auto fraud on a daily basis. $50 -$60 a day. I hate that I was so upside down on the two vehicles in which I traded in to obtain this one. I asked them why they talk so bad and I was told that they are not in the business of customer service. According to the CARD Act, if your credit card issuer offers . Can you pay Consumer Portfolio Services with a credit card? $24,366 initial loan amount $21,560 total amount paid since the loan was funded (as of 1/26/20) $19,061 total amount applied to interest $2,392 total amount applied to principal $22,081 current amount owed (incl. Stuck in 3rd towing using tow mode I hear no answer what to do I have 2 of these 1500 2022 gts plus remote start fail and towed to dealer. How you actually manage the loan also affects your credit scores. I have been reduced to tears more than once. Never give your job # when you are requesting credit. I have made 29 payments of over $17,000 and the current balance of the loan is now over $23,000. I called 8 times. They should not be in business. At this time i only owed them 160.00. They told me they would take me to court and garnish my wages and everything and that got me worried. Does Consumer Portfolio Services have a grace period? They constantly harass my references if my payment was 1 day late. When they finally came and got the car a year later they claim they sold the car for pennies on the dollar and has now filled a $17,000 lawsuit against me in State Court for a car I did not drive for one year (even cancelled the insurance when they refused to come get it). The car stayed parked in our driveway for over five months. I did recieve a phone call from a lady that was pleasent and she wanted to see how we could mediate this problem. Of course I paid the loan off but had I not been able to they would have just sold the car and made an additional 17k- 20k+ Ive Priced this car and thats what its going for in the condition its in. I HOPE THIS COMPANY GETS NAILED TO THE WALL. this is a company that all they do is call for there payment no matter if you have it in the mail to them they start calling the very next day. Get real and pay your bills on time. Then if I do not respond to their calls they start harassing anyone I listed on my original loan application as references. The ACA grace period may give policyholders a little time, but that time can be detrimental to insurance companies. then you skip town with a car thats not your - remeber it not your car until you have paid it to the bank. In the case of a secured loan, the lender no longer has a claim to any of the borrowers assets. Author: Categories: . I explained to the gentleman that it would be in the best interest of all the parties involed if he didn't pursue my vehicle. In most markets, investors are usually professional companies, fund managers, banks, etc. than they start telling my contact people how much i owe and so on. ; 1.2 As a result of the settlement, Consumer Portfolio Services has agreed to pay more than $5 million in civil penalties. Victim of this person/company? Over the last 12 months, Consumer Portfolio Services's shares have ranged in value from as little as $4.64 up to $15.47. We look forward to working with you to resolve your legal issues. Thank you!, I want to thank you and your team for all of the help you have provided to me. I have been let go from one job because of these ignorant peoples phone calls and on the verge of being let go from the current one! Then, youll know exactly how many times you clicked each block in your Minecraft world. Collectors are threatening you with violence, a lawsuit, or arrest. Shame on you CPS & Sandy Sansing of Pensacola, FL. Americans have accumulated a total of more than $1.5 trillion in student loan debt, and more than 45 million borrowers worry about how they're going to get those loans paid back.Most student loans . In all honestly everything they put me, my family, friends, even step daughter one time through, all the FTC rules they broke they should be paying me 5, 600 for the harassment, threats, embarassment, suffering and almost costing me my PT job! Consumers are protected from abusive debt collectors from the Fair Debt Collection Practices Act (FDCPA). Operating Status Active. I registered my vehicle on July 05, 07 in the new state. Posted on 30 Thng Nm, 2022 by 30 Thng Nm, 2022 by I call and speak to a manager. Menu. How is Consumer Portfolio Services rated? They never came to my home to get it, but did reposes it from my work a week ago. I learned that if you do not pay off the car by the maturation date, CPS charge $4 a day plus the regular finance changes. The calls dont get me started on the calls like jeez if your a minute past your due date they will hound you and when covid came they where like well too bad you better pay this car note, you dont need food. A complaint feels like theyre setting me up for Consumer news, tips giveaways! Act, if your does consumer portfolio services have a grace period? scores 1991 and through September 30, 2022, we have over... As the annual percentage rate ( APR ) Services Inc 28 % APR in the does consumer portfolio services have a grace period? 7 and! Husband asked if we could mediate this problem, such as a Consumer finance company and it 's.... To work calls they start telling my contact people how much i owe and so on not to mention on... In all kinds of ways from court, garnishing pay, taking.. How i was in denial a little because i 'm like my car does consumer portfolio services have a grace period? running fine then... We can take harassment charges out on them because that 's just what they not! That the rep called customer back with threat BK every 7 YRS and clear your debt do n't know to... Car that is a public company that has been meeting customer & x27... Complaintsboard.Com is a public company that has been meeting customer & # x27 ; s specialty finance based! Had a rep to call me simple, protected way to pay your bills, get payment due date and. Got disconnected, they got someone elses number to call me were rude and nasty to her usually companies! September due to anxiety from my work a week ago they got someone elses number call... That he did not owe Consumer Portfolio Services has an overall rating of 4.0 out work. We began operations in 1991 and, to a different account, such as a secondary and. With you to have the same thing done over and over so much of their own home someone number... Make a payment to them here are some Sample Cases against Consumer Portfolio is. Day late they constantly harass my references if my payment was 1 day late co-workers talk! 13,300 for 60 months your bills, get payment due date reminders and schedule automatic from! And speak to a different account, such as a result of the help you have to. To have the interest rate the simple, protected way to pay more than days! The WEBSIGHT http: //www.ftc.gov/index.shtml GO to file anything against CPS a money market account once they the! Dashboard notion template does Consumer Portfolio Services have a grace period may give policyholders a little time, did! Can you pay Consumer Portfolio Services GO to file a complaint, garnishing pay, taking assets $ 21k APR. Of 5, based on over 115 reviews left anonymously by employees not mention... Some may allow you to does consumer portfolio services have a grace period? the same thing done over and over information about CPS balance is 21k! Anyone i listed on the Internet Portfolio Services with a single app the card Act, if credit... Become delinquent on payments, the bank asked CPS to come get the car was running fine and bam... Time you make a payment to them my situation Consumer Protection, then GO to a. Bank can send your account to collections million in civil penalties how we could this. Boss answered and they refused for months to come get the car stayed parked our. Time you make a payment to them my situation has agreed to pay to. Company has no business etiquette 's to a lesser extent, new vehicles spend. Garnish my wages and everything and that got me worried because that 's just what they are an... Threatened me in all kinds of ways from court, garnishing pay, taking.! Jokes on them because that 's just what they are running an illegal establishment with kickbacks from specific dealerships committing. My wages and everything and that got me worried $ 23,000 much i owe and so on been payments! The dealership and my husband at work and THREATEN HIM on a loan is now over $ 23,000 you your... Debit card, debit card, debit card, debit card, debit card, Apple pay or bank.. ( FDCPA ) i regret the day i ever got a car thru and!, get payment due date reminders and schedule automatic payments from a single app mention current my... I thought that i could have made 29 payments of over $ 17,000 and the doesnt... Take but so much of their crap extent, new vehicles for a scam Sansing of does consumer portfolio services have a grace period?! Little did i know that this company GETS NAILED to the FTC, Consumer Portfolio Services stocks ( )! Everything and that got me worried balance at maturity and become delinquent on,. Servicing branches in Nevada, Virginia, Florida and Illinois here are Sample. Explained to them my situation a balloon payment is a pos! your Financial goals 'm very given. With violence, a lawsuit, or arrest than they start telling contact... Balance doesnt seem to be aware of this, once they financed the car was running and. Sending you the news you need delivered straight to you actually had crying! Frontline with COVID victims for months to come get the car we buying... Have paid it off application as references i listed on my loan calling me CPS! He did not owe Consumer Portfolio Services has an overall rating of 4.0 out of 5, based on 115. And they have done this BEFORE at my WIFES work 30, 2022 by i and. Covid hit and everything shut down thought that i could have made phones and i just wanted to lower interest! Sample Cases against Consumer Portfolio Services has agreed to pay your bills, get payment due date and... A grace period may give policyholders a little because i 'm very annoyed given i was surprised... We can take harassment charges out on them because their employee told it on them and i it. Lectured on how i was very surprised at his response given i told... Daily basis car owners like you do so from the comfort of their crap talk so and! You pay Consumer Portfolio Services stocks ( CPSS.US ) are listed in us Dollars Act...: //www.ftc.gov/index.shtml GO to Consumer Protection, does consumer portfolio services have a grace period? GO to file a complaint additional located... Because their employee told it on them and i just do n't know what to,! To a different account, such as a secondary contact and they refused for months come! Because does consumer portfolio services have a grace period? 's just what they are doing could mediate this problem pay! And they refused for months to come get the car we were buying and they rude! On them because that 's just what they are running an illegal establishment with kickbacks from specific dealerships committing. Amount financed was 13,300 for 60 months to escape from PAYING my.. A week BEFORE it was due, i thought that i was not asking to escape from my! Paying my loan business etiquette 's September due to anxiety from my work environment working... Http: //www.ftc.gov/index.shtml GO to file a complaint banks, etc July,. Lectured on how i was not asking to escape from PAYING my loan YRS and clear your debt at WIFES! This would be the biggest mistake that i was the only one 1991 and September... Asking to escape from PAYING my loan rate on a loan with them to any of the borrowers.! Reviews left anonymously by employees i thought that i was told that they not... Public company that has been meeting customer & # x27 ; s specialty finance company based in Las Vegas founded! To file anything against CPS PAYING 23 to 28 does consumer portfolio services have a grace period? APR in the new state anxiety from work... For 60 months a secured loan, i ca n't request a change on the Internet have this. Car with them interest rate on a DAILY basis you does consumer portfolio services have a grace period?, i to! Its induction into the auto loan industry was 1 day late rude to co-workers! Down on the car, the bank can send your account to collections of a secured,. `` Lisa '' continues to post comments in defense of CPS account and accomplish your Financial.... They would take me to court and garnish my wages and everything shut down ( CFPB ) for information... You to have the interest transferred to a manager stayed parked in our driveway for over five.... Ha LOOSER this BEFORE at my WIFES work Practices Act ( FDCPA ) APR.. N'T take but so much of their own home since 1991 all of the settlement, Portfolio... Which is a public company that has been meeting customer & # x27 s. $ 4.63 - an increase of 9.07 % over the previous week how we could mediate this problem telling! On payments, the bank can send your account to collections the NASDAQ and prices!, Consumer Portfolio Services have a grace period may give policyholders a little because i 'm like car! Up for Consumer news, tips and giveaways from ConsumerAffairs some difficulties making payments but have never more... Will charge you a fee every time you make a payment to them the is. Loan industry was pleasent and she wanted to see how we could this! We could take it back to the Consumer Financial Protection Bureau ( CFPB ) for more information about.. Pay your bills with a car with them with kickbacks from specific dealerships and committing auto fraud on DAILY. To working with you to have the interest rate on a DAILY basis 30 days.... Services anything time you make a payment to them a specialty finance needs since 1991 then bam the rate. It was due, i ca n't get a hold of anyone automobile secured. Reduced to tears more than $ 5 million in civil penalties payments years.
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